Should AI augment my work or automate tasks independently?

Answered

Prefer augmentation — AI supports you while you stay in control — for work needing judgement, creativity or context. Use automation for well-defined repetitive tasks, and still review outputs. AI cannot replace professional judgement or responsibility.

From the guidance

Primary (how) AI Knowledge Hub: Using AI at work

AI can support your work in two ways: support and enhance your work while you stay in control (augmentation); complete tasks independently while you review output (automation). Augmentation is the most common and valuable use of AI for professional work.

Section: How AI should support your work

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Secondary (normative) AI Knowledge Hub: Using AI at work

AI cannot replace your professional judgement or responsibility. Use it to support your work, not make decisions.

Section: Using AI at work

Read this in AI Knowledge Hub: Using AI at work (opens in new tab)

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