When should I use the Ethics, Transparency and Accountability Framework for Automated Decision-Making?

Answered

Use it whenever you use automated decision-making in a service — both solely automated decisions and AI-assisted decisions. Apply all seven points: test for unintended outcomes, deliver fair services, be clear who is responsible, handle data safely, help people understand impacts, stay lawful, and keep the system future-proof. Use it with existing departmental guidance.

From the guidance

Primary (how) Ethics, Transparency and Accountability Framework for Automated Decision-Making

This framework should be applied in its entirety for both forms to ensure best practice.

Section: What we mean by automated decision-making

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Secondary (normative) Ethics, Transparency and Accountability Framework for Automated Decision-Making

When you use automated decision-making in a service, you should: 1. Test to avoid any unintended outcomes or consequences. 2. Deliver fair services for all of our users and citizens. 3. Be clear who is responsible. 4. Handle data safely and protect citizens’ interests. 5. Help users and citizens understand how it impacts them. 6. Ensure that you are compliant with the law. 7. Build something that is future proof.

Section: How to use this framework

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