How should I do user research for an AI product?
Answered
Use user research to check AI is the right tool, define metrics, prepare/evaluate data and outputs, assess usability and trust, and monitor the live service — keeping humans in the loop.
From the guidance
Primary (how) AI Playbook for the UK Government
Doing UR for an AI project helps you keep the human in the loop and understand the human intelligence that the AI will replicate or imitate.
Section: User research for AI
Read this in AI Playbook for the UK Government (opens in new tab)
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